Virtual
FollowMe
Virtual Mail
Virtual Plus Mail
Normal Mail
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Directory
Directory Plus
Biz Listing
Biz List Plus
 
 
It's green! It's free! An innovative, convenient and secure mail system, Oman Posts’ ePost features the world’s most advanced digital postal processes, ensuring exact location of mail through ePost account. Digital or printed mail can be received/redirected, whenever and wherever, without fear of losing mail. More
Sign up for your ePost ID now!. Its open to all Oman residents, It’s yours for life, needs no renewals and it’s absolutely free. Get in early so that you can pick an Id of your choice, but hurry because registrations are already open and numbers are going fast. More
ePost
Oman Post
The Sultanate of Oman
 

Located on the eastern seaboard of the Arabian Peninsula with a 2,092km coastline that stretches from the strategic Straits of Hormuz in the north to Dhofar on the border with Yemen in the south, Oman is a nation with a proud history and a promising future.

Through much of the 18th and 19th centuries the country was a maritime power in the region with colonies in East Africa and Gwadar in Pakistan. Never fully occupied by any foreign power, the sultanate is also the oldest independent state in the Arab world.

Governed by His Majesty Sultan Qaboos bin Said since 1970, Oman has seen a rapid development of infrastructure and facilities over the last four decades. This progress however has been tempered with judicious planning and consequently the country has progressed without compromising its identity and heritage.

The economy is largely oil-based though there has been a steady move away from this dependence and tourism, manufacturing, fisheries and agriculture are steadily growing sectors.

For tourists, there is much to see and do and adventure seekers in particular will find that Oman is a great holiday destination. Boasting some of the best scuba diving in the world, the country also has vast stretches of beautiful deserts, rugged mountain ranges and unspoilt wilderness – the population of just under 3.1 million (including about 500,000 expatriates) is concentrated in urban areas mostly along the coastline. Hospitality is very much a part of the culture and visitors will find that they are welcomed everywhere they go, from the smallest of villages to the busiest of city markets.

Initially set up and supervised by the British Postal Department in the early 1600s, the postal service in Oman has come a long way and is set to go much further still.

Oman’s first post office was opened in Muscat in 1856 and this was followed by another office in Gwadar (mordern day Balochistan) in 1868, which at the time was a dependent territory of Oman. At that time Indian stamps were used and this continued until 1947 when the postal service was transferred to Pakistani administration for a little over a year. In 1948 the British General Post Office took over responsibility and British stamps were then used until the 30th of April 1966 when the government of Oman assumed full responsibility for the administration and control of Oman’s postal service.

Oman’s first postage stamps were then issued depicting the port of Muscat, the great forts of Oman and the national crest. When His Majesty Sultan Qaboos bin Said came to power the name of the country was changed from Muscat and Oman to the Sultanate of Oman and the first stamps to bear this name were issued in 1970.

Until 1970 there had only been one single post office in Oman and that was in Muscat but with the Renaissance the postal service too was rejuvenated and post offices were opened all over the country. By 1998 Oman had 98 post offices, 347 postal agencies. 55,665 private post boxes and 508 letter posting boxes.

Since then Oman Post has continued to invest in its infrastructure and services with a large fleet of delivery vehicles and mobile post offices set up in remote areas.

Now, with the advent of ePost the next great period of development in Oman Post begins as it offers the nation a service that is unmatched anywhere in the world.

Featuring some of the most advanced digital postal processes in the world, ePost from Oman Post is a secure virtual post box that is available to every resident – national and expatriate in addition to all registered businesses in Oman. Besides digital post which you can read from anywhere in the world, for an annual subscription, the system will also send you electronic notifications when you receive regular printed mail addressed to your own personal Postal ID which can then be redirected and delivered to an address of your choice – locally or internationally - or held for collection from the post office, the choice is yours.

Oman Post’s ePost is connected to the Sultanate’s eOman initiative (www.oman.om). The Post Office is working with the Information Technology Authority of Oman (ITA) to also enable interaction between individuals, companies and various government departments using eOman’s ’Single Sign On’ system.

Regardless of whether you have a physical post box or not, with ePost you gain a personal postal Id which enables you to manage both, digital and regular printed mail. When regular mail arrives for you, you will be notified through your ePost address and can then arrange to collect or redirect the mail to your convenience. You can choose to block senders, control spam mail and so much more, after all, it’s your post so it should be in your control.

What is ePost?

  • An online portal to efficiently manage mail.
  • Allows for highly secure Person to Person [P2P], Business to Person [B2P] and Business to Business [B2B] digital communication.
  • Offers bulk mailers like banks and utility companies the option to switch to digital bank statements, utility bills etc.

Is it compulsory to get an ePost ID?
    It is not compulsory but is highly recommended that you go ahead and get an ePost ID as:
  • Future government to citizen communications could move from printed to digital mail, delivered via Oman ePost. If you do not have an ePost ID you will not receive these.
  • Early joiners will have the option of obtaining ePost ID numbers which are meaningful to them.
    Eg:- birth dates or other personal combinations.

Why should I purchase a paid Premium or random number?

  • For businesses, the ePost ID printed on the business cards and letter heads becomes a part of their corporate identity.
  • For individuals, it reflects individuality and uniqueness.

What is Virtual Post?

There are currently not enough post boxes available for everyone living in Oman, therefore, boxes tend to be shared by multiple users. The most common scenario here is where employees share their employer’s mail address to receive mail. Even after mail is picked up from the post office, it can change hands many times before reaching the recipient. This often leads to mail getting lost or even destroyed. Virtual Post offers you your own personal ‘Virtual’ PO Box via your postal ID irrespective of the availability of traditional post boxes. Unlike physical post box IDs, an ePost ID will never expire. It offers you the freedom to choose and change the post office from where you collect your mail at your convenience. Additionally, automated alerts informing you of incoming mail will save you unnecessary trips to the post office.

What is FollowMe Post ?

With your own unique ePost ID you can still receive mail through a shared mail box(Eg employer’s mail box)if you wish, but with the added benefit of being alerted to details of incoming mail even before it is picked up from the company’s post box. The ePost portal allows for real-time management of your FollowMe address whereby, switching from one address to another is instant and just a click away. Eg: when you change jobs, overnight your bank statements, utility bills, magazine subscriptions and letters from friends and family will all arrive at your new employer’s address by you just resetting your FollowMe instruction on ePost.

Can I send eLetters only to other ePost users?

Yes. eLetters can only be sent to ePost users.

When someone receives an eLetter from me, how will my details be displayed to that person?

Your name will be displayed in the same format as in your Official ID (National/Resident ID/CR certificate)

Can the ePost account be used like any other email account(rediffmail, gmail, hotmail etc). Is composing and sending an eLetter, uploading attachments etc the same?

Composing and sending an eLetter is the same as in other emails, except that eLetters are more structured and have more security features built into them.
Your files and images are stored in an online facility called the FileRoom. You can share your files and images with other ePost users by selecting the file/image from the FileRoom. Attachments are sent as Clip-Ons, attached to an eLetter. The File/Image sent can be blocked anytime after sending so that the recipient does not view it again.

When does ePost become functional? Is it not enough that I register then ?

The ePost roll out will happen over the next one year, commencing in June 2012. Not all the post offices will be ePost enabled when the service is launched and pre registration helps Oman Post understand the initial demand, to better manage the roll out process to the advantage of early joiners.

What do I do if I already have my own Post Box?

You may visit the nearest post office and activate an ePost account. You can also get a free ePost ID. Existing Post Box owners will be informed via their post boxes as to when activation kits become available.

I already have an eOman account? Will ePost be accessible through this account? If so, how?

Yes, ePost will be accessible through your eOman account. There will be a link on eOman which connects you to ePost. However, if you are not able to log into your eOman account for some reason, you will not be able to connect to ePost.

What happens if I forget my ePost ID?

In the support section at ePost.om enter your National/Resident ID details and your ePost ID will be emailed to you.

How many days will it take for my real mails to be redirected to a new address? What happens to existing mails uncollected by me? Will they be redirected too?

If you have subscribed to the FollowMe post facility, your mails will be redirected to the new address the minute you enter an online instruction to do so.
in Virtual mode, letters already sent to the post office of your choice should be picked up from that post office even after you opt for a different post office for future collections.

Will ePost be launched all over Oman at the same time?

Yes, ePost will be launched all over Oman at the same time. Registration for ePost IDs will be available to all Oman residents but they can only be ‘activated’at select ePost enabled Post offices.

What happens if I leave Oman? Can I instruct the post office through my ePost account to redirect my mails to an overseas address?

Yes, you can instruct the post office to forward your mails to an international address by subscribing to the International FollowMe facility.

Will I be able to do the registration process from any other location as I may not have access to the internet at home?

Registration can be done from any location. There will also be ePost authorized internet cafes from where you can do the registration.

A few days after completing the registration process I realize that I would like to change my ePost ID. Would this be possible?

On registration, unless you purchased a premium number, you will be issued with a random ePost ID. Any further change of your existing ID will have to be on purchase of a Premium ID. A person can have as many premium ePost IDs as they choose but they will be assigned only one login and one inbox.

We are a family of 4 members. Does it mean that each one of us will have different ePost IDs?

All adult members of the family will qualify for their own ePost IDs. ePost will soon feature a Junior Box option(sub account) for those without a National/Resident ID. These ePost IDs will be managed under the supervision of an adult with a valid ePost ID. On acquiring their own National/Resident IDs, these individuals can convert their sub account into an independent ePost ID.

If I have to leave the country, for good will my ePost ID get cancelled immediately? What is the process involved?

Your ePost ID is for life. There is no need to cancel it. If you have subscribed to the FollowMe and International FollowMe add on, mail will be redirected to your new address as per your instructions. This is especially useful if you have annual subscriptions to magazines or business letters and would like to continue receiving them. Continued mail alerts will help you decide whether you want a particular mail forwarded to you or returned to sender.

Is the ePost ID transferable to another individual? I am leaving Muscat and my son will be arriving shortly on a work permit. I have purchased a premium number which I would now like my son to own.

Premium numbers can be transferred for a nominal admin fee.

What is a FileRoom?

The FileRoom is an online file manager where you can store your documents and images.The documents/images you choose for sharing with other ePost users will be sent as Clip-Ons, attached to an eLetter. You can block the documents/images any time after sending so that the recipient does not view it again.

How do I locate other ePost users?

You can search for other ePost users from the ePost.om portal.. However, individual ePost users may opt out of this directory and therefore would not feature in a search result

What if I have not subscribed to Followme post and I leave the country?

Mail received by ePost account holders without a subscription to FollowMe, will be returned to sender.

For what duration of time will eLetters remain in the inbox?

The eLetters will remain in the inbox for an unlimited period of time.

How is eLetter different from email?

  • An Oman ePost account is issued only to verified Oman residents. It is a highly secured account as the personal details of all users are verified by the government. As such there is no SPAM.
  • Tracking of eletters is possible. The sender is informed about the delivery status of his eletter. He will receive a report on who has opened the eletter and also the time and date of delivery.
  • The user can password protect highly confidential eletters and the recipient can access the eletter only with the same password.
  • Personal eletters can be encrypted by default and the recipients can set their own decrypt code to access such eletters.
  • Users can also recall unopened eletters which have been sent.
  • In case a user has sent an eletter containing highly confidential information which could be left unmonitored by the recipient, he can set an instruction to delete the eletter once it is opened, and within a specified time period. The recipient will be informed about the time he has to view the contents before the eletter is deleted.
  • ePost account users need not receive unsolicited eletters. They can decide who they want to communicate with.
  • The forwarding feature can be disabled in eLetters by the sender of the original. If it is not disabled, the forwarded eletter cannot be edited before forwarding to maintain privacy and integrity.

Oman Post Co. S.A.O.G,
PO Box 5555 - 112,
The Sultanate of Oman

Tel. +(968) 24769904
info.epost@omanpost.om

www.epost.om
www.omanpost.om

ePost benefits
Why register now?
Prepare for registration

Convenient, secure and customisable, your ePost box offers several benefits

* Access digital mail from anywhere

* Receive digital alerts when you receive regular mail at the post office

* Control regular mail by redirecting or requesting it to be held for collection at the post office

* Print your own eStamps online.

* Track and trace regular printed mail that you send

* Password protect your digital mails for absolute confidentiality.

* Put in security checks such as automated shredding after digital mail has been read or block forwarding of mail by recipient

* Interact with government departments as they come online

* Block senders or spam

* Receive digital bills and statements from telecommunications providers and banks (in the pipeline)

* Instant authentication of digital mail printouts to eliminate document forgery

These are just a few of the benefits and more are under development including the option of sending regular postcards, greeting cards, etc.

And the best part is, your ePost ID is yours for free and for life!

Virtual
FollowMe
Holiday Mail
Doc Authenticate
Business Directory
Subscriptions
Mail Receipt Alert
Mail Track & Trace
eStamp
Digital Doc
eInvoice
ePost Cards
Virtual Mail
With an annual subscription, you can receive mail on your ePost ID. Choose the Post Office from which to collect mail. Collect your mail yourself or authorize someone to do it for you. Receive digital alerts on incoming printed mail. Full audit of message logs
Virtual Plus Mail
About Virtual Plus Mail
FollowMe Mail
Continue receiving mail through shared company mail by forwarding personal mail to corporate post box. Freely change forwarding address from online account. Great when changing jobs etc. Just Login and change the address and the next mail to arrive will be forwarded to the new address. The built in alerts mean you know you have mail.
FollowMe International Mail
About FollowMe International Mail
Business Directory
A listing of all businesses with ePost ID’s. Search for companies by their name or ID. A plus listing will showcase additional information on products and services. Interactive apps like customer surveys, mailing lists help businesses interact with customers and build customized business databases for more precisely targeted marketing efforts.
Business Directory Plus
Directory Plus goes beyond the listing and gives businesses a full page to list their products and services. Build mailing lists etc.
Biz Listing
About Biz Listing
Biz List Plus
About Biz List Plus
Holiday Mail
Don’t let your mail lie around unattended when you are away on holiday. Switch to holiday mode and your mail will be held in ‘Virtual’ mode. When you return, the mail held on Virtual mode will be forwarded to your address.
Doc Authenticate
Printouts of documents sent and received through ePost can be verified for authenticity at the click of a button! Saves Companies the expense and trouble of having to verify prospective employee’s past experience credentials, salary details etc. Banks can confidently process personal loan or credit card applications based on copies of support documents like salary certificates etc. issued via ePost. Eliminates document forgery/manipulation by giving direct view access to original document from source.
Subscriptions
Get news delivered directly to your ePost inbox. Subscribe to upcoming digital version of popular Omani newspapers. As a subscribed member of ePost get a free copy of the feature rich ePost news letter – ‘The Oman Post’ and keep in touch with news and developments at ePost. Keeping in touch was never more easy or fun!
Baby Box
About Baby Box
Mail Receipt Alert
Automated alerts inform users of mails waiting to be collected by them. Eliminate unnecessary trips to the Post Box, when there is no mail to be picked up. Get alerted to incoming mails in advance, with information on major senders as well. Now that trip to the Post Box can be sensibly planned. If you are sharing your employer’s or friend’s Post Box, you will now have an advance list of YOUR mail waiting to be picked up at the post box – you can now be sure you received all the mail that was addressed to you.
Mail Track & Trace
Track and Trace will allow users to keep tab on the movement of regular mail addressed with active labelling and eStamps. Incoming and outgoing regular printed mails with addresses generated by the ‘ePost labeller’ can be tracked inside Oman by the sender and recipient like a registered mail or couriered package.
eStamp
eStamp allows ePost users to purchase and print their stamps online from the comfort of their home. Avoid the trip to the Post Office for stamp shopping. Mailing just got simpler.
eFranking
About eFranking
Digital Doc
Send and receive digital mails using cutting edge features like built in alerts on delivery, password protection, remote timer set for deletion of message from the recipient’s inbox, non forwardable locks, message recall from recipients inbox before mail is opened etc.
eInvoice
ePost offers a leading suite of business documents. Send and receive preformatted invoices via ePost. Set pay-by dates on invoices with real time update of pay-by date changes. Gives top management the tools to do cash flow analysis in real time.
eProcurement
About eProcurement
ePhone Bill
About ePhone Bill
ePost Cards
Select from a range of online postcards using your ePost account. With an online instruction, you can have your personalized messages printed on your purchased post card and mailed to an address of your choice. All this from the comfort of your home!
Bulk cards
About Bulk cards
provide the ideal platform for Small and Medium Enterprises to reduce use of paper as part of daily business communications. As an easy to use online utility service, ePost is the ideal cost effective and practical entry opportunity for SME’s to contribute to the green cause. In today’s fast paced competitive world, social causes also need to make sound business sense and the transition to ePost will have immediate and lasting cost reductions as well as pronounced impact on business processes, leading to increased efficiency. As well as the reduction in paper usage, there is also a dramatic reduction in kilometers driven and therefore CO2 emissions, as paper mail is no longer delivered by road. Going Green has never been so easy !
 
Registered Users
Unregistered Users

Oman Post strives to provide an uninterrupted online service through the ePost portal. In the unlikely event of any difficulty in accessing ePost, please select the ePost user type and use the form to submit the nature of issue faced along with your contact details. Please note that all fields in the form are mandatory.

We regret any inconvenience caused. Oman post will contact you at the earliest.

The Oman ePost technical support team offers the following services:

Online customer support :

Time : 7 a.m to 7 p.m from Saturdays to Thursdays.

Telephonic contact :

Time : 8 a.m to 2.30 p.m from Saturdays to Wednesdays

Contact person – Ms Al - Ameera Al - Hashmi

Contact Number- +(968) 24769904

 
Careers @ Oman Post
Submit Your Resume
 

Omani nationals represent the majority of the workforce in Oman Post, occupying various levels of seniority including top management. A pioneer in the field of digital post, Oman Post, through its ePost portal is poised to expanding postal services beyond the ordinary, using virtual mail boxes. This expanded service is generating a sea of opportunities for talented, energetic, committed and motivated Omani nationals to be a part of this path breaking venture.

Interested candidates may click on the link ‘Submit Your Resume’ and ePost will get back to you when required.

eOman
ITA
Partnership

Details coming soon.

Details coming soon.

Details coming soon.

 
 
 
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ePost is a registered trademark of the Oman Post Company S.A.O.G. ePost is powered by VantagePost B.V.
 
 
 
 
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